Originally featured on Data in Depth Podcast
Featuring: Zach Boyd, VP of Product and Platform at Hirebotics

Zach Boyd from Hirebotics explores the ways that data and the Internet of Things (IoT) can be harnessed to provide proactive and preventative remote support and maintenance. “We Cloud Connect our robot so that we can gain real-time insights into how that robot’s performing, what problems it might have.” With that, Hirebotics is able to resolve issues 98% of the time remotely via a mobile application.

Listen at Data in Depth.

In this episode, we talk with Zach Boyd from Hirebotics. Zach explores the ways that data and the Internet of Things (IoT) can be harnessed to provide proactive and preventative remote support and maintenance to their customers. 

“We Cloud Connect our robot so that we can gain real-time insights into how that robot’s performing, what problems it might have. And with that, we’re able to 98% of the time, come to a resolution, identify that root cause and provide a fix from a mobile application that we’ve developed versus sending somebody on a plane to go help that customer.”