Beacon Care
Stay up and running with Beacon Care
Downtime is costly. Beacon Care is the safety net for your cobots: expert guidance in the middle of the night, onsite troubleshooting, loaner equipment, and discounted repairs.
UPTIME — PROTECTEDWhy Beacon Care
When a cobot stops, you get priority
Beacon includes support around the clock. Beacon Care changes what happens next.
Priority support, 24/7
Priority access to online technical support, any hour.
Fast onsite service
Expedited onsite troubleshooting and diagnosis when remote help isn't enough.
50% off repairs
Half off repairs your warranty doesn't cover, even after the warranty ends.
Loaner equipment
Advance shipment of loaner equipment keeps your shop running while yours is serviced.
What's included
What your coverage includes
$5,000/yr per system for peace of mind, available for any Hirebotics cobot, with coverage for one system or your entire fleet.
Priority support & troubleshooting
Priority Help Desk access for hardware and software issues.
Loaner equipment
Advance shipment of loaner equipment while yours is serviced.
Onsite service & training
Expedited onsite troubleshooting and diagnosis, plus discounted onsite training for your team.
50% off repairs
Pay half the cost of repairs not covered by warranty.
Start
Get Beacon Care for your fleet
Contact us for a quote. Coverage for one cobot or every cobot you run.